Delivery

Time Frame

Items will be shipped out from MALAYSIA.  You may refer below for the estimated delivery time frames for orders to Malaysia. 

West Malaysia : 4 -8 Business Days

East Malaysia : 6 -14 Business Days

International : Please contact out before placing an order. Delivery period varies according to destination countries. Shipping fee is NOT INCLUDED

Shipping Charges

Weight based shipping rate will be displayed upon checkout at page.

Tracking number will be emailed once item had been shipped out. 

Same Day Delivery is possible for PJ , KL area using delivery service provider like LALAMOVE, GRAB EXPRESS, MR SPEEDY

( Please contact us prior purchase to check on possibility for same day delivery)

International Shipping

Please contact us prior to payment to check on the possibility of shipping to your countries, and the shipping rate.

Return

What is your return policy ?

For hygiene purpose , we do not accept return or exchange.

Please ensure the size is a correct one prior to purchase.

I received a defective item, how do I request for an exchange?

We're incredibly sorry you received a defective item ! :(

Please give us a chance to fix this - drop us an email at askthenomad@clubnomad.com.my within 7 days from the delivery date with the following info:

- Your Order Reference

- The product Name

- Photo of the defect

Our Customer Care team will get back to you as soon as possible and assist you with an exchange. If the piece is no longer in-stock, a refund will be issued.